
State Farm® Insurance Agent Ron Reinert
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ashley C
March 3, 2025
"Brendon was fantastic to work with! He was kind, professional, and extremely knowledgeable. He was able to answer all my questions with ease and patience. Looking forward to working with Brendon and the Ron Reinert team in the future"
"Thanks for your kind words, Ashley. We value you and your business and look forward to serving you. Ron"
Phillip Hartley Sr
February 19, 2025
"The Best from start to finish Compassionate knowledgeable understanding well versed and wonderful team! 20yrs of service!! It is truly a pleasure knowing and doing business with Ron and his team! Sincerely Phil & Family"
"Phil, we truly appreciate you and it has been our pleasure working with you all these years. Ron"
Charles Schmidt
October 18, 2024
"CJ Crane was so helpful and such a delight! She worked so hard trying to find me the best possible rates ! I will definitely rely on her services for all my insurance needs!"
"Thanks Chuck. I couldn't agree more. CJ is an absolute pleasure to work with. Ron"
Brendon Forsythe
August 5, 2024
"Coming over to Ron from another State Farm Agent. Great service and people! Thanks!"
"Thanks Brendon. "
Jennifer Turner
July 13, 2024
"I had a great experience with CJ she helped me get good coverage for a reasonable rate . She was a pleasure to talk to I reccomend her ."
"Jennifer thanks so much for your kind words regarding CJ. I feel very lucky to have her on my team. We truly appreciate great insured's like yourself. Ron"
Maria Finley
March 15, 2024
"Had the best service with Kristen!!! She helped me switch over my auto insurance from a different state & company. Very nice, personable & quick- couldn’t recommend this place more!!"
"Maria thank you so much for your kind feedback. Kristen is so friendly to work with. She enjoyed assisting you. Ron"
Marc Freedman
February 13, 2024
"Excellent agent! Very knowledgeable and responsive. Highly recommend."
"Thanks Marc much appreciated. Ron"
Mike Petro
February 13, 2024
"Ron is thorough and will ensure you have the coverage you need at a price you will like."
"Thanks Mike I appreciate the kind words. Ron"
Brian Johansson
February 13, 2024
"Extremely hands on and genuinely wants to help you any way he can. Great agent and highly recommend!!!!"
"As always much appreciated Brian. We enjoy having you as our insured. Ron"
catherine crane
February 13, 2024
"Thoughtful and thorough - they really took the time to help me understand coverage and needs . Ruth Ann and Lex were especially helpful. I recommend to all my friends."
"Thanks so much Catherine we appreciate your kind words. "
Joe Foster
February 13, 2024
"Ron Reinert is condescending and arrogant. I never spoke to Ron until yesterday when I had questions about why I was signed up to Drive Safe and that no one ever spoke to me about it when I was quoted the policy. When I tried to get an answer out of one of Ron’s staff, the person that I normally deal with wasn’t available, so they put Ron on the phone. He proceeded to tell me that it was going cost me an extra hundred bucks every six months if I didn’t take the drive safe option. Then proceeded to call me a liar, stating that his staff always discusses that first when quoting. Also when I told him that I would be canceling my policy..in a very arrogant and condescending way, he told me to make sure that I get new insurance before canceling and laughed. That shows you the level of professionalism that he has to offer. So, if you like being talked down to and lied to, stick with this guy, if not, at all cost, go somewhere else!!! I’ll be filing a complaint with State Farm and whomever else."
"Joe I am very sorry to hear you say this as I feel I acted very professionally during our entire conversation right up until the point you hung up on me. Despite your aggressive tone I repeatedly tried to address your concerns and hear you out. When you mentioned canceling, I want to clarify that I was only trying to offer sound advice. It is important to avoid any coverage lapses by having replacement coverage in place before canceling. I apologize if my response was not clear and gave the wrong impression, but I thought you were requesting that I cancel your insurance immediately which would not be advisable. I further tried to explain this when you repeatedly accused me of implying that you were an idiot because I advised not to cancel your coverage without a replacement policy in force. I was only trying to look out for your best interest. I was doing my best to listen and address your questions right up to the point you abruptly hung up on me midsentence. I also followed up after our call with my team member who confirmed she did in fact discuss our Drive Safe discount when she quoted your insurance which is standard practice when starting a quote with anyone in our office. Despite any misunderstandings, I genuinely wish you the best going forward. I hold no ill feelings towards you, and I am here to assist you with any further questions or concerns you may have. "
Zack Ismaeil
February 9, 2024
"This company called me offering me a 50% discount on my car insurance, of course I jumped on the opportunity. two months later they cancelled my insurance without notice and tried to sell it back to me at 200% increase. when a company offers you a 6 month insurance plan I expect the 6 month price to stay the same. I wish you never called me I would have just stayed with my old company."
"Zack and I stated in your review below. Zacharia I am very sorry you feel this was deceitful and I understand your frustration, but you were mailed notice in advance with the reason for the underwriting action. Additionally, one of the first application questions we ask relates to your history over the last 6 years which we rely on you for accuracy when proceeding with your application. Due to this information not being fully forthcoming our underwriting department deemed you only eligible for our standard company which is why your policy is being cancelled and offered within our standard company. I wish you the best going forward. "
Zacharia Ismaeil
February 9, 2024
"Deceitful practices canceled my insurance without notice. Then tried to raise it by 200% when I called in."
"Zacharia I am very sorry you feel this was deceitful and I understand your frustration, but you were mailed notice in advance with the reason for the underwriting action. Additionally, one of the first application questions we ask relates to your history over the last 6 years which we rely on you for accuracy when proceeding with your application. Due to this information not being fully forthcoming our underwriting department deemed you only eligible for our standard company which is why your policy is being cancelled and offered within our standard company. I wish you the best going forward. "
David Long
December 5, 2023
"Been with Ron for 7 yrs! No one is better!"
"David thanks you for your kind words. We have all enjoyed working with you over that time as well. We always here if you need us. Ron"
David Schwartz
November 22, 2023
"Excellent service. Glad to be served by the Ron Reinert agency."
"David we are happy to be working with you. We appreciate your business and even more appreciate the kind words. Ron "
Maggie K.
November 22, 2023
"Ron Reinert and his team are great! I've been their client for over 20 years. Ruth Ann Heilemann is extremely helpful, kind, knowledgeable and professional. She is always very responsive to my emails and phone calls and goes above and beyond to make sure all my questions and concerns are addressed. Ruth Ann is simply the best! I highly recommend Ron and his team for all your insurance needs."
"Maggie we truly appreciate your kind words, and I couldn't agree with you more. Ruth Ann is simply the best. We truly value your trust in our office and look forward to working with you for many years to come. Ron "
Margaret Quinlan
September 11, 2023
"Ruth Ann Heilman is the most wonderful local insurance office staff. She rises to every occasion and even goes the extra mile. I won't even consider other insurance companies, not after ten years with Ruth Ann being so responsive. This is a real find these days when it is so difficult to get a responsive person on the phone when dealing with insurance companies."
"Margaret thanks so much for the kind words. Ruth Ann is simply the best. We pride ourselves in keeping the personal touch and doing our best to know and care for our insureds. Thanks for all the years you have allowed us to serve you. Ron"
Larry Redmond
August 22, 2023
"Customers for life ! great staff & impeccable service"
"Thanks for the kind words, Larry. We have enjoyed working with you as well and we look forward to serving you for many years to come. Ron"
Herb Wolgemuth
December 29, 2022
"Excellent State Farm office to deal with! We switched from another State Farm office, largely because of their poor customer service. Rob Reinert's office did not disappoint! Each contact has been friendly, professional and quickly taken care of. Ruth has been especially helpful to us. We highly recommend them!"
"Herb thanks for the kind review. We truly appreciate it and we appreciate you. Ron"
Anthony Zayas
November 10, 2022
"Having a million things to juggle, insurance is another I rather not. So if you are like me, I highly recommend working with Ruth. She takes and all the date remembering and organization off my hands."
"Anthony thanks for the wonderful review. Ruth Ann is simply the best I am very lucky to have her on my team. Ron"
Lori V
November 8, 2022
"Everyone who works in Ron Reinert's office is incredibly kind, helpful, and knowledgeable. I am grateful to have them for my insurance needs."
"Lori thanks so much for kind review. We truly value you as well. Ron"
Sutton Family
November 7, 2022
"If a rating of zero stars was possible, I would give Ron's agency zero stars. I've been a customer for 11 months and I haven't ever met Ron or spoken with him personally. His "team" has handled my account since I relocated and was referred by another State Farm agency. Despite lengthy conversations with his office about my insurance needs, when I filed a claim about a loss, they informed me I wasn't covered. It's very disappointing to be treated like a number, not a customer, especially when it comes to something as important as insurance. Do yourself a favor and find an agent that cares."
"Sutton Family I am very sorry you feel this way and I understand how a claim that is denied can be very frustrating. Ruth Ann and I met multiple times during your claim to discuss your situation and I am truly sorry you had this happen to your home. I wish everyone we talked to would choose back up of sewer and drains coverage, but we can only offer the coverage we cannot force people to buy it. My team and I have over 73 years of combined State Farm Insurance experience and we truly try our best to educated and suggest coverages we think you may need. Once again, I understand your frustration and I am sorry for your loss. Ron "
Sarah DePaul
November 1, 2022
"Stay away!! Fraudulent charges Different rates every month, I saved $65 a month from switching!!"
"Sarah I am sorry you may have had a bad experience with someone, but my agency has never spoken to you or done business with you. "
Michael Renshaw
November 1, 2022
"Different price every month Different assistant every couple months Find a better agent!!"
"Michael I am sorry you may have had a bad experience with someone, but my agency has never spoken to you or done business with you."
Chris
August 18, 2022
"Lexus was fabulous Answered all my questions and my concerns. She is very helpful and polite. Thanks for your help."
"Chris thanks for the kind review. Lex is wonderful and I feel very luck to have her on my team. Thanks and we appreciate you. Ron"